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Support - Error Bugs - Software with a 90 days unlimited trial with all features

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Support - Error Bugs

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Error bug
#001

Variable isn't declared


If you see an Autoit error like e.g. this, please first read about Error bug #003

AutoIt is the compiler program being used to create the exe-files.







If that doesn't help, please immidiately send a copy of the error to , mark the subject as urgent error and the name of the 100% Tryware or Software program, and explain the scenario before and when the error occurred.
Take a backup with C:\ITD\TrywareDk\Backup\TW\Bin\32-bit\Backup.exe, and add the Backup.zip.txt file to your email


Error bug

#002



PsPadCapaLib.vbs

If you get an error like this example:



In this case it happened when the "Adobe Flash Player ActiveX v10.0.45.2.cis file" was open, pressing CTRL+ALT+H to see all the shortcuts, but because a file was missing in a subfolder to C:\ITD\TrywareDk, the PsPadCapaLib.vbs automatically opens, and shows the above error.

As you can see if you study the scriptlines in PsPadCapaLib.vbs, it's the PsPadCapaLib.exe file located in the
C:\ITD\TrywareDk\PsPadCapaLib\PW\Bin\32-bit folder (declared in the sCtrlAltScript variable) that is missing.

It's part of the Installer installation, but you don't need to reinstall it all, but please read about Error Bug #003


Error bug

#003

User Account Control

If you have User Account Control enabled, you will see a message like this:



The shown example above is if you manually is using the www.pspad.com's Installer, without using the TryWareDk installer, but a simular yellow UAC-alert is shown, when you use the TryWareDk Installer:

The reason for this UAC message is because www.pspad.com didn't digitally sign their setup.exe with an "Authenticode" signature, so UAC doesn't trust the vendor, but decides it to be Unknown. And the UAC message will stop the installer before the installation is allowed to continue.

If www.pspad.com purchase an "Authenticode" signature for it's installer, it still happens, but with a simular green message about the
known vendor PsPad. There's actually not any reason to purchase an expensive "Authenticode" signature, just to make the UAC-alert green instead of yellow

So run the installer again manually, and press Yes to the User Account Control message.


Error bug 

#099

Virus False Positive

All vendors creating compiler programs might wrongly get their compiled exe-files reported as "false positive" or malware, by some of the many different antivirus systems available, and it could look like this:



So when using e.g. AutoIt3 to compile the exe-files, no one can't be 100% sure, which antivirus system out there around the world might make such a "false positive" report.

Please  send an email about it to , if your antivirus system reports virus in the TryWare90Days installer files, or some of the installed exe files. If so, a "false positivereport will be created about it.

In order to avoid such problems with the TryWare90Days exe-files, they are always tested with the following antivirus systems: Comodo Internet Security Premium 6.2.285401.2860, Microsoft Security Essentials 4.7.205.0, and also the following 2 internet services:

 



AhnLab-V3, AntiVir, Antiy-AVL, Avast, AVG, BitDefender, ByteHero, CAT-QuickHeal, ClamAV, Commtouch, Comodo, DrWeb, Emsisoft, eSafe, eTrust-Vet, F-Prot, F-Secure, Fortinet, GData, Ikarus, Jiangmin, K7AntiVirus, Kaspersky, McAfee, McAfee-GW-Edition, Microsoft, NOD32, Norman, nProtect, Panda, PCTools, PrevX, Rising, Sophos, SUPERAntiSpyware, Symantec, TheHacker, TrendMicro, TrendMicro-HouseCall, VBA32, VIPRE, ViRobot and VirusBuster.

So it's safe to use the TryWare90Days exe-files, but if your antivirus system report virus or malware, please download them again if needed, and enable your antivirus system to accept them:
  


If it's Norton Internet Security 2013:
  1. Logon as member of the local administrator group
  2. Select Settings
  3. Select Configuration of elements "Excluded from Auto-Protect, SONAR and Downloads"
  4. Select Add
  5. Type "C:\ITD\TrywareDk" or browse to it.
  6. Enable Subfolders
  7. Press ENTER * 3



If it's Vipre Internet Security 2012:
  1. Logon as member of the local administrator group
  2. Select Protection
  3. Select Settings
  4. Select the Firewall pane.
  5. Enable "Enable Host Intrusion Prevention System (HIPS-for-Advanced Users only)" under "Process Protection".
  6. Select Allow under Action
  7. Select Exceptions
  8. Select Add
  9. Type "C:\ITD\TrywareDk" or browse to it.
  10. Do the same in the Firewall pane, selecting "Enable Firewall" / Exceptions / Add.
  11. Select OK * 3



If it's Microsoft Security Essentials 4.0.1526.0
  1. Logon as member of the local administrator group
  2. Select Settings
  3. Select "Files and folders not selected"
  4. Select Browse
  5. Type "C:\ITD\TrywareDk" or browse to it.
  6. Select Save Changes
  7. Close Microsoft Security Essentials


Please note: 
In some of the above examples you might need to reboot your computer after enabling the feature file in your antivirus system, otherwise it doens't work yet.

If the TryWare90Days exe-file disappears just after download, do the following: Before trying to enable it in your antivirus system, rightclik in the right folder using explorer.exe and create an empty textfile called exactly the same as the removed TryWare90Days exe-file, like e.g. PsPadCapaLib-x86.exe (if needed rename from *.txt to *.exe), and enable the empty file in your antivirus system, before downloading it again (just overwrite it).
 
Last updated: 01-04-2015
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